Shipping & Returns
Shipping Information
Orders are processed within 3-4 business days and typically arrive within 7-10 business days. Custom orders and crochet orders may take 7-10 business days to ship.
Shipping options: $3.99 or FREE (with no other discounts)
- Economy Shipping: 4-8 business days
Returns
We accept returns on all non-custom and crochet items within 30 days of delivery. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as they were received.
To initiate a return:
- Contact our customer service team
- Receive your return authorization
- Ship the item back using our prepaid label
- Refund processed within 5-7 business days
Processing Time
All orders are processed within 3-4 business days. Orders placed on weekends or holidays will be processed the next business day. All hand-beaded, bedazzled phone cases and crochet sleeves will take 10-15 business days to ship.
Privacy Policy
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a "sale" or "sharing" of personal information or "targeted advertising" under applicable U.S. state privacy laws.
Information We Collect
We collect information you provide directly to us, such as your name, email address, shipping address, and payment information when you make a purchase or create an account.
How We Use Your Information
We use the information we collect to process your orders, communicate with you, improve our services, and personalize your shopping experience.
Sharing Your Information
We do not sell your personal information. We may share your information with service providers who help us operate our business, such as payment processors and shipping companies.